Privacy Policy

1. Introduction

Nobre Industria e Comercio de Vidros LTDA ("we", "our", or "us"), registered under CNPJ 46.893.667/0001-61, with its principal place of business at R. Renascença, 212, Ipiranga, Belo Horizonte - MG, 31160-000, is committed to protecting your privacy and personal data.

This Privacy Policy describes how we collect, use, store, and share your personal information in compliance with Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018) and other applicable regulations.

2. Data We Collect

• Identification data: full name, CPF, RG, date of birth
• Contact data: email address, phone number, physical address
• Business data: company name, CNPJ, project addresses, site contact information
• Project data: glass specifications, dimensions, quantities, architectural drawings, installation requirements
• Contractual data: service agreements, quotes, purchase orders, delivery terms
• Payment data: billing information processed through secure payment systems
• Navigation data: IP address, browser type, cookies, access logs

3. How We Use Your Data

• Manufacturing and delivering custom glass products
• Preparing project quotes and technical specifications
• Managing production schedules and delivery logistics
• Coordinating glass installation and site delivery
• Processing payments and issuing invoices (NF-e)
• Providing warranty support and technical assistance
• Communicating about order status, product availability, and services
• Complying with legal and regulatory obligations (including INMETRO standards and safety regulations)

4. Legal Basis for Processing

• Consent provided by the data subject
• Performance of a contract or preliminary procedures related to a contract
• Compliance with legal or regulatory obligations
• Legitimate interests of the controller, provided fundamental rights are preserved

5. Data Sharing

• Glass suppliers and raw material providers for production
• Shipping and logistics partners for product delivery
• Installation contractors when coordinated through our services
• Payment processors for secure transaction handling
• Technology service providers for system maintenance
• Government authorities when required by law

6. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Manufacturing records, warranty documentation, and project specifications may be retained for extended periods for quality assurance and legal compliance. Upon expiration, your data will be securely deleted or anonymized.

7. Your Rights

Under the LGPD, you have the following rights:

• Confirmation of the existence of data processing
• Access to your personal data
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary or excessive data
• Portability of data to another service provider
• Deletion of data processed with your consent
• Information about entities with which your data has been shared
• Information about the possibility of denying consent and its consequences
• Revocation of consent

To exercise any of these rights, please contact us using the information in Section 10.

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features may not function properly without them.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Project specifications and architectural data receive additional confidentiality measures. Despite our efforts, no method of electronic transmission or storage is completely secure.

10. Contact Information

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last updated" date.